General Terms and Conditions
General Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts (services and products/goods) that you conclude with us as the provider (Bier-Events | Adam Hellmann) via the website www.bier-events.de. Unless otherwise agreed, we object to the inclusion of any terms and conditions of your own that you may use.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that cannot predominantly be attributed to either their commercial or independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that enters into a legal transaction in the exercise of its independent professional or commercial activity.
§ 2 Contract Formation
(1) The subject matter of the contract is the sale of services and products/goods.
(2) By merely listing the respective service/the respective product on our website, we submit to you a binding offer to conclude a contract under the conditions specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows: The services/goods intended for purchase are placed in the “shopping cart.” Via the corresponding button in the navigation bar, you can access the “shopping cart” and make changes there at any time. After calling up the “Checkout” page and entering your personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page. If you use an instant payment system (e.g., PayPal) as the payment method, you will be directed to the order overview page in our online shop or redirected to the website of the instant payment system provider to confirm the purchase here. Finally, you will be redirected back to our online shop to the order overview page.
By submitting the order via the “order with obligation to pay” button, you legally bindingly declare your acceptance of the offer, thereby concluding the contract.
(4) The request to create a quote is non-binding for you. We will submit a binding offer to you in text form (by e‑mail), which you can accept within the specified time.
(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by e‑mail, partly automatically. You must therefore ensure that the e‑mail address you have stored with us is correct, that the receipt of the e‑mails is technically guaranteed and is not prevented in particular by spam filters.
(6) Rebooking and Cancellation:
(6.1) Rebooking of “Live im Lokal” tickets and Live Tastings to another desired date: • a flat processing fee of €25 applies
(6.2) Cancellation of “Live im Lokal” tickets and vouchers: • Exclusion of right of withdrawal and return rights
(6.3) Cancellation of Beer Webinars and Live Tastings: • Exclusion of right of withdrawal and return rights
(6.4) Conditions regarding individually customized tastings:
(6.4.1) Changes to the booking / adding individual persons as well as extras/specials: • Changes to the booking are free of charge up to 14 days before the event • From 14 days before the event and every further change incurs a flat processing fee of €15 • Canceling individual persons is only possible up to 24 hours before the event • Complete rebooking of the tasting to another desired date costs a flat fee of €50 • Every change must be made in the form of an e‑mail
(6.4.2) Cancellation of the booking: • Made in the form of an e‑mail • Up to 4 weeks before the event, a cancellation fee of €100 applies • From 4 weeks before the event, 50% of the total invoice amount applies as a cancellation fee • From 48 hours before the event, 75% of the total invoice amount applies as a cancellation fee
(7) Cancellations and changes on our part: It may occasionally happen that we need to correct some details, errors, or changes. In this context, it may be necessary to cancel or change already confirmed tickets. We reserve the right for such cases.
§ 3 Right of Retention, Retention of Title
(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 4 Warranty and Guarantees
(1) Statutory rights for defects exist.
(2) When consumers purchase used goods, if a defect occurs after one year from the delivery of the goods, claims for defects are excluded. Defects that occur within one year from the delivery of the goods can be asserted within the statutory limitation period of two years from the delivery of the goods. For entrepreneurs, the limitation period for claims for defects for newly manufactured items is one year from the transfer of risk. The sale of used goods is made with the exclusion of any warranty. The statutory limitation periods for the right of recourse under § 445a BGB remain unaffected. With respect to entrepreneurs, only our own statements and the manufacturer’s product descriptions incorporated into the contract shall be deemed an agreement on the quality of the goods; we assume no liability for public statements by the manufacturer or other advertising statements. If the delivered item is defective, we shall initially provide warranty to entrepreneurs at our discretion by remedying the defect (subsequent improvement) or by delivering a defect-free item (replacement delivery). The aforementioned limitations and shortening of periods do not apply to claims for damages caused by us, our legal representatives, or vicarious agents: • in case of injury to life, body, or health • in case of intentional or grossly negligent breach of duty as well as fraud • in case of breach of material contractual obligations whose fulfillment enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) • within the scope of a warranty promise, insofar as agreed • insofar as the scope of the Product Liability Act is opened. Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
(3) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.
§ 5 Choice of Law, Place of Performance, Jurisdiction
(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state of their habitual residence (favorability principle).
(2) The place of performance for all services arising from the business relationships existing with us, as well as the place of jurisdiction, is our registered office, provided you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual abode is not known at the time the action is brought. This does not affect the authorization to bring the action before the court at another statutory place of jurisdiction.
§ 6 Protection of Minors
(1) In the sale of goods subject to the Youth Protection Act, we only enter into contractual relationships with customers who have reached the legally prescribed minimum age. Existing age restrictions are indicated in the respective product description.
(2) By submitting your order, you confirm that you have reached the legally prescribed minimum age and that your details regarding your name and address are correct. You are obliged to ensure that only you yourself or persons authorized by you to receive the delivery who have reached the legally prescribed minimum age accept the goods.
(3) Insofar as we are obliged by statutory provisions to carry out an age verification, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the legally prescribed minimum age and, in case of doubt, to request to see the ID of the person accepting the goods for age verification.
(4) Insofar as we indicate in the respective product description that you must have completed your 18th year of life to purchase the goods, beyond the legally prescribed minimum age, the preceding paragraphs 1–3 shall apply with the proviso that adulthood must exist instead of the legally prescribed minimum age.
§ 7 Third-Party Services
(1) Service providers or service companies are companies in the tertiary sector and have a business form through which one or more services are provided. Contractual deviations and changes between Bier-Events and the third-party service provider must be contractually agreed in writing in a contract specific to the order. A subsequent unilateral change to the AGB constitutes an impermissible contract amendment and is void. Contract amendments as well as changes to the AGB can only be made with the written consent of Bier-Events.
II. Customer Information
1. Identity of the Seller
BierTour | Adam Hellmann
Eulerstraße 2
48155 Münster
Deutschland
Telefon: 0251 / 20835300
E‑Mail: info@biertour.de
Company Complaints Department:
info@biertour.de
Alternative Dispute Resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), accessible at https://ec.europa.eu/odr.
2. Information on Contract Formation
The technical steps for contract conclusion, the contract conclusion itself, and correction options are governed by the provisions of “Contract Formation” in our General Terms and Conditions (Part I.).
3. Contract Language, Contract Text Storage
3.1. The contract language is German.
3.2. We do not store the full contract text. Before submitting the order via the online shopping cart system, the contract data can be printed using the browser’s print function or saved electronically. After we receive the order, the order data will be sent to you again by e‑mail.
3.3. For quote requests outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g., by email, which you can print or save electronically.
4. Essential Characteristics of the Goods or Service
The essential characteristics of the goods and/or service can be found in the respective offer.
5. Prices and Payment Terms
5.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.
5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition, unless free shipping is promised.
5.3. We only deliver within Germany.
5.4. The available payment methods are indicated under a correspondingly labeled button on our website or in the respective offer.
5.5. Unless otherwise specified for individual payment methods, the payment claims from the concluded contract are due immediately.
6. Delivery Conditions
6.1. The delivery conditions and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. If you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the sold item during shipment passes to you only upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the entrepreneur or any other person appointed to carry out the shipment.
7. Statutory Liability for Defects
The liability for defects is governed by the “Warranty” provision in our General Terms and Conditions (Part I).